Below you will find some answers to frequently asked questions. Feel free to contact us or post your query to our forum too.
Sure, we have full documentation that describes all Paquet Builder features. The documentation is available online and it is also shipped with the software (can be opened directly with the Help button in Paquet Builder or by pressing F1).
Some features are also described in our Feature tour.
Windows EXE filesize is limited to 4 GB. But Paquet Builder can create Self-Extracting archives larger than 4 GB anyway: you should enable the option in Paquet Builder to create a multi-volume archive.
Yes, Paquet Builder offers a lot of options for creating and modifying installers from command-line and other batch files.
It is a one-time fee. You get a perpetual license and free upgrades for 1 year.
After this year, you can renew your maintenance when you want with a discount if you want more recent versions. Renewing is optional: you keep all versions received during your maintenance forever.
For possible discounts, please see the Store page (Upgrade Conditions).
Yes, you can review the Paquet Builder End User License Agreement before installing the software.
Please refer to our refund policy for further information.
Yes, we provide a deactivation facility, allowing you to transfer your license from a computer to another one. At any time, start Paquet Builder, go to the About box and choose Deactivate License. Follow instructions. If your computer is damaged, you can contact us and request a manual deactivation too.
Remember that one end user license allows you to activate your license on two computers provided that the registered user (Named User) is the only individual permitted to work with the license.
If you lost your activation code, please contact us. We require that you provide enough information for us to positively identify your purchase transaction (e.g., order number, your company name, date of transaction, number of licenses purchased, etc.).
If one day we go bankrupt, we commit to publish an offline activation key that will work on any PC, so that our customers are not blocked by our hardware locking at that time. For example, this company did that before going bankrupt: http://x2net.com/
Sure, you can check our privacy policy here.
All previous versions of Paquet Builder are available for download to registered users. Please go the My Account page and log in.
